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Privacy and Cookies
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Privacy Notice
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Earth Art UK is committed to protecting your privacy and the confidentiality of your personal information. This privacy notice explains how we collect, use and protect your personal information. In this privacy notice, "our" and "we" means Earth Art UK. Any reference to "you" or "your" refers to anyone whose personal information we collect and process.
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1. Information we collect:
We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.
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2. How do we collect information:
When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.
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3. Why do we collect such personal information:
We collect such Non-personal and Personal Information for the following purposes:
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To provide and operate the Services;
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To provide our Users with ongoing customer assistance and technical support;
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To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;
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To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services;
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To comply with any applicable laws and regulations.
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4. How do we store, use, share and disclose your personal information:
Earth Art UKis hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.
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All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
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5. How do we communicate with you:
We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.
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6. How do we use cookies and other tracking tools:
A cookie is a piece of data which a website transfers to the cookie file of the browser on a computer. The browser saves the information and sends it back to the website whenever the browser returns to the website.
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Most websites use cookies to improve the user experience by enabling that website to remember the user, either for the duration of the visit using a session cookie or for repeat visits using a persistent cookie.
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When you visit our website we send you a cookie. Earth Art UK uses cookies for many important reasons, such as:
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To provide a great experience for your visitors and customers.
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To identify your registered members (users who registered to your site)
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To monitor and analyze the performance, operation and effectiveness of Wix's platform.
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To ensure our platform is secure and safe to use.
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Cookies can be classified according to their type, duration and category. Cookies may be set by the website "first party cookies" or they may be set by other websites who run content on the page that is being viewed, known as "third party cookies". The following cookies are used on Earth Art UK:
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First Party Cookies
Cookie name Duration Purpose
ForceFlashSite Session When viewing a mobile site (old mobile under m.domain.com) it will force the server to display the non-mobile version and avoid redirecting to the mobile site
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hs Session Security
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smSession Persistent (Two days or two weeks) Identifies logged in site members
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XSRF-TOKEN Session Security
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svSession Persistent (Two years) Identifies unique visitors and tracks a visitor’s sessions on a site
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RequestID Session (20 seconds) Tracks visitor behavior and measures site performance
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SSR-caching Session Indicates how a site was rendered
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smSession Persistent (Two weeks) Identifies logged in site members
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Third Party Cookies
Cookie name Duration Purpose
TS* Session Security
TS01******* Session Security
TSxxxxxxxx Session Security
TSxxxxxxxx_d Session Security
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You have the ability to accept or decline cookies on our website or by modifying the settings in your browser. The following links explain how to access cookie settings in various browsers:
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Cookie settings in Firefox
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Cookie settings in Internet Explorer
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Cookie settings in Google Chrome
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Cookie settings in Safari (OS X)
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Cookie settings in Safari (iOS)
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Cookie settings in Android
To opt out of being tracked by Google Analytics across all websites, visit this link: http://tools.google.com/dlpage/gaoptout.
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7. How can you withdraw your consent:
If you don’t want us to process your data anymore, please contact us at lee@earthartuk.co.uk.
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8. Privacy policy updates
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
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9. EMAILS AND COMMUNICATIONS
If you have opted in to our newsletter and email marketing, we will only send you relevant information. While we may use your email address to help target future Earth Art UK digital marketing, we will never sell your information to any third parties. You can, of course, unsubscribe at any time. If you no longer wish to receive correspondence, emails, or other communications from us, you may opt-out by contacting us at lee@earthartuk.co.uk.
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10. Questions and your contact information:
If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at lee@earthartuk.co.uk.